As we use different systems for different tasks, you will have multiple accounts to use our services.

  • The Trainerize user account will give you access to the training app and is your primary account which you will use most of the time.
  • To access the community on our website, you have to use the community user account. 
  • With the Chargebee user account, you can manage your subscriptions (cancel or update payment information). You don't have to remember a password for this user account, as it will be sent to you each time you log in to the user portal of Chargebee.

Bottom line, you will have two user accounts which you will use frequently: One account to access the training app and one to access the community. As the username for both accounts is your email address give it the same password and it's like you have only one account :).